Five P’s of Preparation
I’m reading The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results with Groups by Michael Wilkinson (all us managers at the library are reading it right now). I just read about the 5 P’s...
View ArticleCommit, Already
I attended a vendor presentation last week, and one of the reps said something very interesting about getting a library to 100% self-check. Here’s what he said: “100% self-check is really easy to get...
View ArticlePreparing for Emerging Trends
I think about emerging trends a lot, and realized that sometimes that’s not good enough. I think about them, research them, share those ideas and projects out with other staff. Sometimes those ideas...
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